Thank you for your interest in S.S. Coachella. It is our goal to give you all of the information you might need for a wonderful voyage with us. We have worked hard to provide information on all aspects of the S.S. Coachella experience throughout the website, but we understand you might have further questions.
FAQ: If you haven’t been able to find the information you need throughout our website or
FAQ's, there are a few ways to contact us for assistance.
EMAIL: Please feel free to email us at
. We monitor these emails daily and will be able to respond with a wealth of information.
Press/Media Inquiries - For press inquiries, please email
Sponsorship Inquiries - Please email
LIVE CHAT: Monday through Friday, 10am to 5pm Pacific Time, we are able to assist you via a Live Chat system. You can access Live Chat on the lower right corner of this page or from our Stateroom Options or FAQ page.
PHONE: If you feel you need further assistance, please feel free to call 1-866-933-4298 Monday through Friday, 10am to 5pm Pacific Time. If all of our operators are busy, please leave a voicemail and one of us will return your call.
Celebrity Silhouette FAQ: For general Celebrity Silhouette frequently asked questions please visit
here.
On Board: Additional Customer Service for stateroom purchases and on board activities will be provided on the ship next to the Celebrity Silhouette customer service table. Please refer to ship maps once on board.
Celebrity Silhoutte Log In: Within one month of final payment of your reservation, an S.S. Coachella representative will contact you with the Celebrity Cruises reservation number which will allow you to create a log in account on the
Celebrity Cruises website Once you have created this account, you will be able to book onboard amenities, dinner reservations, shore excursions, and produce your required check in documents. If you have not received your reservation number within 30 days of your final payment, please contact S.S. Coachella Customer Service at
